All our orders are personalised to your requirements and require 2-3 business days before the item is ready to be sent.
Once your item has been completed, please allow a further 1-3 business days for delivery.
If you are ordering the item as a gift, please ensure that your order is placed in good time.
We use Royal Mail (First Class Signed For) for our delivery service and your package will require a signature on delivery.
International orders are sent Royal Mail Tracked & Signed delivery and will require a signature on delivery.
Please be aware that orders shipped outside the European Union may be liable to taxes, duties, custom charges and extra fees charged by the courier company at destination. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our UK workshop.
Late and lost deliveries
If your delivery has been delayed (7 days for UK Royal Mail and 21 business days for International Airmail since dispatch) please contact us and we will assist with tracking the package. Often a delivery attempt has been made but a card has not been left.